Home ITcom Sales - ITcom Domain Registration - ITcom Web Hosting - Other ITcom Services - Web Design
Home Contact - Email - (866) 4ITcom1
» Home » Domain Administration Manual » Client Home Page
ITcom.net

• Home
• About Us
• Links of Interest
• Contact Us
• Support

Products and Services
• Web design
• Domain Registration
• Web Hosting
   • Virtual Web Hosting
   • Dedicated Servers
• E-Commerce
   • Web Store Shopping
   • Total End-toEnd
• Call Center Application
• Sales
• Long Distance and T-1
Support
• Domain Administration   Manual
• Domain Administration Login
ITcom.net - Plesk Manual

The Client Home Page

Table of Contents

Domain List
Searching the Domain List
Editing your Client Record
View Account Status Report
Viewing and Editing Preferences for the account
Create a New Domain
Registering and Managing the Domain via MPC.
Additional Services (Extras)

When you log in, the Client Home page appears. From here, you can:

 

  • View the Domain List

  • Search the Domain List

  • Edit your client record

  • View a status report

  • Viewing and Editing Preferences for the account

  • Create new domains

  • Register and manage domains via MPC

  • Utilize Additional Services (Extras)

  • Access and manage your domains

  • Log out of PSA

Domain List

The domain list on this page displays all domains belonging to you. To the left of each domain name are three icons that indicate domain status. These icons appear as such:

[OK][ON][ON]

The first status icon indicates the status of the domain:

[OK] if the domain is operated within the disk space and traffic limitations.

[!] if the domain has exceeded disk space or traffic limitations. The PSA system evaluates disk space and traffic every 24 hours.

The second icon indicates whether the domain has been turned On or Off by the Administrator:

[ON] means that the domain is activated.

[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.

The third icon indicates whether the domain has been turned On or Off by the client:

[ON] means that the domain is activated.

[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.

When a new domain is created, a corresponding new entry is added to the Domain List. The Domain List also allows you to remove domains from the system. To remove one or more domains, follow these steps:

 

  1. Check the checkboxes in the Del column of the Domain List corresponding to the domains you wish to remove.

  2. Click on Remove Selected. The Domain Removal page appears.

  3. For every domain you chose to remove the Domain Name will be displayed.

  4. If you are certain that the displayed information is correct and wish to proceed with deleting, check the "Yes, I have read, understood, and agree to remove these domains" checkbox. Then click Submit. If you decide to not delete these domains or wish to modify the list of domains chosen for deletion, click the Cancel button.

  5. Both buttons will return you to the Client Home page, one committing the changes, the other one leaving everything unchanged.

Searching the Domain List

PSA allows you to search the Domain List for a certain pattern. It may help you in case you have a great number of domains in the system and you need to work with a particular one. To search in the Domain List:

 

  1. Select the input field and type in the pattern string.

  2. Click the Search button.

  3. If there were any items found matching the pattern string entered, they will all be displayed in the form of the reduced Domain List.

  4. If no matches were found it will be so stated.

  5. The button Show All will revert to displaying the whole list of domains.

There is also another way to ease the process of working with a large list of domains. An option of sorting the list by several various parameters is made available to you. You can sort the Domain List by Problem State, Status (Admin), Status (Client), Creation Date and Domain Name. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.

Editing your Client Record

If your contact information ever changes, you should update your client record.

 

  1. Access the client function by clicking the Edit button on your Client home page.

  2. Your client record appears.

  3. Click in any text box to enter or edit data, or use the TAB key to move from one text box to the next. The Control Panel password and E-mail are the required fields.

  4. When you are satisfied that the information is complete and correct, click Update.

  5. PSA informs you if you have not entered any of the required information. If the some of it has not been entered, return to the client record and enter it. Click Update to save the edited information.

NOTE

You cannot change your Control Panel login name, only your password. To change your login name, you must contact the system administrator at your Internet provider organization.

NOTE

You can leave editing any of the PSA client functions or properties at any time without saving your work. Click Up Level to return to your home page and cancel any edits made.

View Account Status Report

The client report lets you view the status of your account. To access the report:

 

  1. Access your Client home page.

  2. Click the Report button. Your client account report appears.

  3. To print the report, use your browser's File/Print command.

  4. To email this status report, enter an email address in the text box and click Send As E-mail.

  5. Click Up Level to return to the Client Home page.

Viewing and Editing Preferences for the account

When a client is added to the PSA system, in order to become a legitimate user this client needs to have the necessary permissions, privileges, quotas and limits set by the administrator. Click the Preferences button on the Client Home page to access the page with two buttons: Permissions and Logo Setup.

 

  • The Permissions button takes you to the Client Permissions page. This page allows you to view limits and quotas set for your account by the Administrator.

  • The Logo Setup button takes you to the Client Logo Setup page. This page allows you to set up the logo preferences for your account.

The list of features subjected to limiting by the Administrator:

 

  • Maximum number of domains the client can have

  • Total disk space

  • Total amount of traffic

  • Maximum number of mailboxes

  • Maximum mailbox quota

  • Maximum number of redirects

  • Maximum amount of mail groups

  • Maximum number of autoresponders

  • Maximum number of web users the client can create

  • Maximum number of databases

To set up or modify the logo preferences, follow these steps:

 

  1. Click the Preferences button at the Client Home page, and then, when the Client Preferences page appears, click Logo Setup. The Client Logo Setup page appears.

  2. To submit a logo you must have the desired graphics file on your local machine. Choose the file from your local machine and click on Send Logo. (*.GIF and *.JPG files only, 558x81 recommended).

  3. To submit a link, type the desired URL in the field provided and click on Send Link.

  4. The Default Logo button will revert to the logo back to the default Server Administrator logo on default language.

  5. Click Up Level to return to the Client Preferences page.

Create a New Domain

From the Client Home page you can create new domains, provided the Administrator has enabled you to do that. To create a new domain:

 

  1. Click the New Domain button at the Client Home page.

  2. The Client Domain Creation page appears with text boxes containing all the necessary client information.

  3. To create the new client domain, click in the New domain name text box and enter the name.

  4. Make sure a check mark appears in the www check box if users must include the www prefix to access this domain. If www is not required (typically because this domain is for local use only), click to clear the www check box so that it is unchecked.

    NOTE

    You must officially register a domain and Internet address before you create it in PSA. You can do this using the Register option available within PSA or through any of the Internet registration services.

  5. Click Update to add the domain to the client's account. Repeat these steps to add additional domains.

    NOTE

    You can exit the domain creation function without saving your changes. Click Up Level to discard all changes you have made to this record and to revert to the most recent version of the client record.

Registering and Managing the Domain via MPC.

When a new domain is created it must be officially registered. There are a number of Internet services where you can register your domain but there is one that is offered by Plesk Inc.

To register a new domain, follow these steps:

 

  1. Click the Register button at the Client Home page to access the MPC Gate page.

  2. From MPC Gate page you can access the services provided to you by My.Plesk.com. To do that, enter the MPC Login and MPC Password into the provided corresponding text input fields and click Log In.

  3. You can check the Remember account checkbox to have you login and password remembered by the system. This way the next time you wish to access MPC, you will be taken directly to My.Plesk.com and will not be prompted to enter your login and password.

  4. In case you forgot the password, there is a button provided especially for such occasions: Forget Password? Click it and enter your MPC account login name when requested into the provided text input field. Your password will be sent via e-mail to the address specified in your Server Administrator profile.

  5. You can return to the Client Home page by clicking Up Level.

To manage already existing domains, follow these steps:

 

  1. Click the Manage button at the Client Home page to access the MPC Gate page.

  2. From MPC Gate page you can access the services provided to you by My.Plesk.com. To do that, enter the MPC Login and MPC Password into the provided corresponding text input fields and click Log In.

  3. You can check the Remember account checkbox to have you login and password remembered by the system. This way the next time you wish to access MPC, you will be taken directly to My.Plesk.com and will not be prompted to enter your login and password.

  4. In case you forgot the password, there is a button provided especially for such occasions: Forget Password? Click it and enter your MPC account login name when requested into the provided text input field. Your password will be sent via e-mail to the address specified in your Server Administrator profile.

  5. You can return to the Client Home page by clicking Up Level.

Additional Services (Extras)

From the Client Home page you can access external services (other than registering domains and managing domains registration) provided through My.Plesk.com. To do that, click the Extras button.