Domain
Administration Page
A domain is a virtual
address on the Internet for any organization or entity. To an Internet
user, a domain appears as space on one server, regardless of its
implementation. Domains are identified by their familiar Internet
URL (uniform resource locator) addresses. Syntactically, a domain
name is a string of names or words separated by periods. For example,
www.plesk.com is the name of the domain where Plesk's information
resides on its servers.
A domain belongs to a
user. For example, John Smith may be a programmer whose domain is
aceprogrammer.com. In the same respect, the ABCDE, Inc. company
may own a domain by the name of abcde.com. The Plesk system administrator
at your Internet service provider's organization must create your
domain. However, you can remotely administer your domain once the
account is established.
From the Domain Administration
page, you can manage several aspects of your domain, including:
-
View
the Domain Preferences
-
Access
the Domain Report
-
Manage
Mail for the Domain
-
View
DNS settings
-
View
Hosting settings
-
Create
Web Users
-
Create
Protected Directories
-
Manage
the Domain SSL Certificate
-
View
Anonymous FTP settings
-
Manage
Databases
-
Change
the Domain Level Control Panel password
View
the Domain Preferences
The Domain Preferences
page displays the preferences that the Plesk administrator or/and
Client have set up for this domain. It also allows you to edit
few parameters.
The parameters available
for viewing from at this page are:
-
Disk Space Limit - the amount of disk space allocated for
this domain.
-
Maximum Mailboxes - the maximum number of mail accounts
allowed for creation at this domain.
-
Mailbox quota - the limit set for the size of the mail accounts
(mailboxes).
-
Maximum Mail Redirects - the maximum number of mail allowed
for setting up at this domain.
-
Maximum Mail Groups - the maximum number of mail groups
allowed for creation at this domain.
-
Maximum Autoresponders - the maximum number of mail autoresponders
allowed for setting up at this domain.
-
Maximum Web Users - the maximum number of web users allowed
for creation at this domain.
-
Maximum Databases - the maximum number of databases allowed
for creation at this domain.
-
Allow Scripting for Web Users - enables the Web Users to
download and execute scripts.
-
WebMail - allows utilizing access to mailboxes via web-interface.
If the option is provided, the mailbox can be accessed by
means of a web-client, which is made available from the
URL: webmail.'domain.name'
The following parameters
you are able to set up:
-
For
Mail sent to non-existent users, you are able to select
either a mail bounce message to return to the sender, or
a catch-all email address to which the messages are sent.
-
The
WWW prefix checkbox determines whether the given domain
will require the www prefix in order to be accessed.
To adjust the settings,
follow these steps:
-
From the Client
Home page, click the domain name that you need to work with
from the list provided. The Domain Administration page appears.
-
Click the Preferences
button to access the Domain Preferences page.
-
To utilize a
mail bounce message, select the radio button for Bounce
with phrase and enter the text that the mail bounce message
is to contain.
-
To utilize a
catch-all email address, select the radio button for Catch
to address and enter the appropriate email address.
-
Check or uncheck
the WWW prefix checkbox to determine whether the given domain
will allow the www prefix to be used to access the domain.
If the box is checked, Internet users will be able to access
a domain (i.e. domain.bogus) by utilizing either the domain
name itself or the domain with the "www" prefix. If the
box is unchecked it will not be accessible with the "www"
prefix (i.e. www.domain.bogus).
-
The Update button
is used to submit any and all changes.
-
The Up Level
button returns you to the Domain Administration page.
Selecting Up Level
without selecting Update will cancel all changes.
Accessing
the Domain Report
PSA keeps a summary
of pertinent data relating to all of your domains. You can view
this information at any time. At the top of the Report page, the
domain being reported on is listed in boldface. The domain report
includes the following information:
-
Domain
owner (client)
-
Domain
status
-
Creation
date
-
Hosting
type
-
Virtual
host type
-
IP
Address
-
FTP
Login
-
FTP
Password
-
Disk
space limit
-
Real
disk space
-
Traffic
-
Real
Traffic
-
FrontPage
support
-
SSI
support
-
PHP
support
-
CGI
support
-
mod_perl
support
-
Apache
ASP support
-
SSL
support
-
Web
statistics
-
Web
users
-
Apache
error docs
-
Anonymous
FTP
-
Mailboxes
-
Redirects
-
Mail
Groups
-
Autoresponders
-
Domain
user
-
Databases
To access the domain
report, follow these steps:
-
Click the Report
button at the Domain Administration page to see the domain's
data and statistics.
-
From this screen,
you can do several things:
-
You
can send the report as email. You may need to send
this report to your administrator. Email the report
by clicking Send As E-mail. Or, enter a different
email address to send the report to another recipient.
-
You
can access graphical site statistics for the domain
by selecting the Webalizer option. This opens a separate
window where you will see the site statistics for
the given domain. It should be noted that Webalizer,
by default, is set to update statistics for the domain
once every 24 hours. If you attempt to access Webalizer
before it has operated its first update you will receive
a notice that Webalizer is either not running or has
not yet been started.
-
To
print a copy of the report, select File/Print in your
browser and a paper copy of the report will print.
-
To
return to the domain record, click Up Level to close
the report and to return to the Domain Administration
page.
PSA allows you to perform
several email administration functions. PSA uses the qmail system
to help you set up email accounts and services. Your email system
is protected against spamming, because qmail does not allow the
mail server to be remotely accessed.
You can create and
manage email boxes for individuals or customers within your domain.
Email management functionality includes:
-
Create,
edit or delete email boxes and edit individual mailbox quotas.
-
Redirect
or forward messages from one email address to another email
address
-
Create,
edit or delete email groups (several individual accounts
grouped together under one email address for convenient
multi-copy messaging).
-
Create,
edit, or delete email autoresponders (automatic reply to
email sent to the given mail name)
When you create email
accounts for domain users, you are creating email boxes, which
will be accessible via POP3 or IMAP protocols. Mailbox creation
is as easy as keying in a name and password. Follow these steps
to manage mail names:
-
Click the Mail
button at the Domain Administration page. The Mail Names
Management page appears. From this page, users can:
-
Create
a new mail name.
-
View
a list of mail names currently existing under the
specified domain. To the left of each domain name
on the list there are four icons representing different
mail account types. They are:
-
Mailbox
(represented by the "mailbox" icon)
-
Redirects
(represented by the "outgoing envelope" icon)
-
Mail
groups (represented by the "people" icon)
Mail
-
Autoresponders
(represented by the "revolving envelope" icon)
-
Click
on a specific mail name to access to the Mail Name
Properties page for that given name.
-
Search
the mail names list for a certain pattern. It may
help you in case you have a great number of mail
names in the system and you need to work with a
particular one. To search the list, type the pattern
string in the text input field and click Search.
-
Sort
the list by various parameters. To sort the list
by a certain parameter in ascending or descending
order, click on the name of the parameter. An arrow
will appear indicating the order of sorting: down
for descending order, up for ascending.
-
Delete
mail names. To remove one or more mail names, check
the checkboxes in the Del column of the mail names
list corresponding to the mail names you wish to
remove and click Remove Selected. The Mail Names
Removal page appears. There you will need to either
confirm the removal (check the checkbox and click
Submit) or Cancel it.
-
To create a
new mail name, click in the Mail Name text box provided
and enter the desired name. Click Add to submit this name.
You then access the Mail Name Properties page, where you
can adjust the Mail Name properties.
-
The new mail
name appears on the mail names list.
The four icons
to the left of each mail name are faded (grayed out) when
they are inactive. The icons appear in color when active.
To change the activation settings, the user must click on
a given mail name. The Mail Name Properties page displays.
From here, the user can enable any of the features.
Manage
Mail Name Properties
The Mail Name Properties
page allows the client to activate any combination of mailboxes,
mail redirects, and mail groups for a given mail name.
-
Click the Mail
button at the Domain Administration page. The Mail Names
page appears.
-
In the Mail
names list, click on the name you want to edit. You then
access the Mail Name Properties page.
-
The mail name
is listed at the top of the page. To change the mail name,
click in the name field, change the name, and click Update.
From the
Mail Name Properties page, you can also enable and set
up:
-
When you are
finished editing mail name properties for the domain,
click Update to return to the Mail Names page.
You can set up
a mailbox and password for your mail name. This mailbox will
be accessible using either POP3 or IMAP protocol.
An administrator
or/and Client can limit the number of mailboxes a Domain
User can have for a given domain.
To create a mailbox
for a given mail name, from the Mail Name Properties page,
follow these steps:
-
Click in
the check box provided next to Mailbox.
-
When enabling
a mailbox for the first time for a mail name account,
you must enter a password.
-
The Old Password
will say "NONE" if you have yet to enter a password.
Once it is entered, the password cannot be viewed from
this screen.
-
To enter
a password, click in the New Password text box and enter
the selected password.
-
To properly
update the password, you must re-enter the password
in the Confirm Password text box.
-
To set up
the mailbox quota, select the Default for domain radio
button to set the limit to the maximum available in
the given domain, or select Enter size and enter the
quota you wish to set, in KiloBytes, for the given mailbox.
Note that this limit may not exceed the default set
for the domain.
-
Once you
have enabled the mailbox, entered the passwords and
set up mailbox quota, click Update to submit the information.
-
To change
a password, simply re-enter the new password in the
New Password text box, re-enter this password in the
Confirm text box, and click Update.
Once enabled,
the mailbox icon on the Mail Names page appears in color.
You can forward
or redirect email from one mailbox to another email address.
By creating an email redirect or alias, messages are sent
to a different email box without the sender needing to know
the new address. Email can be redirected to an address outside
the domain. Use this feature to:
-
Temporarily
forward mail when someone is unavailable to receive
it
-
Send
mail to a new mail box if a mail box user is leaving
the organization
-
Forward
mail to a new account which will eventually replace
an old mail box (e.g. someone is changing their mailbox
name but hasn't had time to inform all correspondents
of the change yet)
The administrator
has the ability to limit the number of mail redirects that
the client can create for a given domain.
In order to create
enable a mail redirect for a given mail name, from the Mail
Name Properties page, follow these steps:
-
Click in
the check box provided next to Redirects.
-
In the text
field to the right, enter the appropriate address to
which to forward mail sent to this mail name.
-
To change
the redirect address for a given mail name, click on
the existing entry in the Redirects box and change it
to the new address.
-
Click the
Update button to enter these changes.
Once enabled,
the redirects icon on the Mail Names page appears in color.
A mail group is
a list of several email accounts that are grouped together
under one email address for convenient multi-copy messaging.
For example, if you want to send the same message to 5 people
in the programming department, you can create a "Programming"
email group that includes the individual email addresses for
all 5 staff members. So, when someone sends a message to the
Programming email group, he/she only types and sends one message.
Copies of the message are emailed to all 5 individuals. By
using mail groups, the sender does not need to know each individual's
email address, just the group name. In this way, mail groups
save time.
The administrator
has the ability to limit the number of mail groups that
the client can create for a given domain.
To create a mail
group for a given mail name, from the Mail Name Properties
page, follow these steps:
-
Click in
the checkbox provided next to Mail Groups.
-
To create
a new mail group, ensure the box is checked, then click
the Add button.
-
The Add Mail
Groups box appears.
Group members
can consist of either external mail addresses (those
not belonging to this domain) or accounts existing
within the domain.
-
To add an
external mail address to a Mail Group, fill in the correct
address in the enter external recipient mail text box,
and click Add.
-
To add an
existing account from the same domain, click on the
desired address in the Select registered users list,
and click Add.
-
The selected
addresses will appear in the box to the right of the
mail groups checkbox on the Mail Name Properties page.
-
To delete
one or more group members, highlight the selected group
member in the box to the left of the mail group check
box. Click the Remove button.
-
A warning
will appear. Click OK to confirm that you want to delete
the address from the mail group.
-
After completing
your changes, click Update to submit all changes.
Once enabled,
the mail groups icon on the Mail Names page appears in color.
Manage
Mail Autoresponders
A mail autoresponder
is an automatic reply that is sent out from a given mail name
when incoming mail is received at that address. Autoresponders
can include both a text message and attached files. This mail
function is often used on mail accounts for individuals who
need an automated response because they are away, or are unable
to check their mail for any number of reasons. On the autoresponders'
section of the Mail Names Properties page, you can upload
and include attachment files for your autoresponders, enable
the autoresponders function for a given mail name, and access
the autoresponders' list.
In order to enable
and set up a mail group for a given mail name, from the Mail
Name Properties page, follow these steps:
-
To first
enable autoresponders for a mail name account, click
in the checkbox provided next to Mail autoresponders.
When the check appears, autoresponders are enabled for
the mail name. If you click again, it will uncheck the
box, and autoresponders will be disabled.
-
For the Autoresponder
feature you have the option to include file attachments.
To include a file to be selectable within the set up
of autoresponders for the given mail name, use the Browse
button to search for and select the desired file(s).
(File sizes should be limited to no more than 1MB.)
-
Click the
Send File button. The attachments will then appear in
the Repository.
-
These files
will be available for any autoresponders that are set
up for the given mail name. To delete one or more files
highlight the desired file(s) and click the Remove button.
A warning will appear prior to deleting the selected
file(s).
-
To add a
new mail autoresponder, click the Add button.
-
A pop-up
screen prompts you to enter a name for the autoresponder.
Enter the desired identification name, and click OK
to submit.
-
The Edit
Mail Autoresponder page appears.
-
The
selected autoresponder name is listed for the
given mail name account. You can click in the
text box where the autoresponder name is listed,
and edit the name. Click Update to submit.
-
The
ON/OFF status for the autoresponder is shown.
[ON] indicates that the autoresponder is on. [X]
indicates that the autoresponder is off. You can
adjust this setting by clicking the On/Off button.
This status icon also appears on the autoresponders
list on the Mail Names Properties page.
-
Beneath
the Request text input box, you can determine
whether an autoresponder responds to specific
text found within either the subject line or body
of the incoming email, or if it responds to ALL
incoming requests.
-
To
set up the autoresponder to always respond, regardless
of the contained text, click the bottom radio
button for always respond.
-
Using
the Request text input box and radio buttons,
you can set up the autoresponder to send an auto
response when an incoming request contains defined
text in its subject line or body.
-
Click
the in the subject radio button to respond to
specific text in the subject of the request, or
click the in the body radio button to respond
to specific text in the body of the request.
-
You
can select a specific subject to appear in your
autoresponder using the Answer with subject option.
To simply respond with the same subject as was
received from the incoming request select the
radio button for the default setting. To specify
a specific subject line select the radio button
beside the text box and enter the desired text.
-
You
can enter text to be included in the autoresponder
in the Answer text field.
-
Using
the Add and Remove buttons, you can attach files
to be included in the autoresponder. These files
must be uploaded into the Repository on the Mail
Names Properties page. Select the uploaded file
from the Attach files list, and use the Add button
to attach the file to the autoresponder. Click
Remove to remove a file.
-
You
can specify the frequency at which the autoresponder
responds to the same unique address, after receiving
multiple emails from it. By clicking in the appropriate
radio button next to Reply To Unique Email Address,
you can set the autoresponder to always respond,
to respond once, or to respond once per a specified
number of days. The default setting is to respond
once in one day to unique mail addresses. It is
highly recommended that you leave this setting,
or set to respond once in a given number of days.
Selecting always respond can potentially overload
your mail server. If the days value is defined
as "0", then the autoresponder will respond each
time a request is received.
-
You
can define the number of unique addresses that
the autoresponder will remember. Enter the desired
number in the Store up to: field.
-
This
memory enables the system to implement the answer-frequency
and respond-once functionality. In the event of
extremely high mail volume, to protect server
performance, you can limit the address memory
of the system database.
-
To
specify an email address to which incoming requests
are forwarded, enter the new email in the Forward
request to e-mail field. Email requests meeting
the properties established on this page will be
forwarded to this alternate email address.
-
Click
the Update button to submit all changes.
Through PSA, a Domain
User can view the DNS settings for the owned domain set by the
Administrator or the Client.
There are five types
of accessible DNS records:
A = Address - This
record is used to translate host names to IP addresses.
CNAME = Canonical
Name - Used to create additional host names, or aliases, for
hosts in a domain.
NS = Name Server
- Defines an association between a given domain name and the
name servers that store information for that domain. One domain
can be associated with any number of name servers.
MX = Mail Exchange
- Defines the location of where mail should be delivered for
the domain.
PTR = Pointer -
Defines the IP address and host name of individual hosts in
the domain. Translates IP addresses into host names.
You can access the
DNS Settings page by clicking the DNS button at the Domain Administration
page.
You may have hosting
privileges established in your domain so that you can provide
various Internet services (e.g. software applications, a forwarding
address, and FTP transfers). PSA allows three different types
of hosting services:
-
Physical Hosting - This is the most common type of hosting
service, creating a virtual host (disk space on the local
server) for the client. The client controls and publishes
his own website without having to purchase a server and
dedicated communication lines.
-
Standard Forwarding - With this type of forwarding, all
requests to the domain are forwarded by your server to another
Internet address (no virtual server is created). When an
end user searches the Internet for the client's domain,
he is routed to another URL, and the address in his browser
window changes to the new URL. This may be confusing to
the end user.
-
Frame Forwarding - All requests to this domain are forwarded
to another Internet address (no virtual server is created).
But with this type of forwarding, the end user sees the
client's domain name in his browser, not the forwarding
address. PSA uses frames to "trick" the browser into displaying
the correct domain name. The problem with frame forwarding
is that some search engines do not index frame pages and
some browsers do not support frames.
The system administrator
has already performed all the technical system administration
for hosting services relating to your domain; however, the type
of hosting service set up for your domain determines the extent
to which you can manage your hosting parameters. If you have physical
hosting, you can use FTP software to access your hosting directions.
Additionally, you can change the FTP password. If frame or standard
forward hosting is set for this domain, than you can change (or
toggle between these two types) forwarding for the given domain.
Follow these steps
to administer your hosting services:
-
Click the Hosting
button at the Domain Administration page.
-
If you have a
forwarding hosting set up for you, a page with a choice
of types of hosting appears. Choose the type and click Next
to proceed.
-
If the type of
hosting is physical then you will be taken directly to the
Physical Hosting Configuration page.
Physical
Hosting Configuration
There are several
physical hosting services for your domain. They are configurable
only by the Administrator or the Client:
If you have either
of the two forwarding options defined for your hosting services,
standard or frame, then you can change between the two types
of forwarding. Also, you can edit the URL to which domain transactions
are re-directed or forwarded.
-
To change the
type of forwarding you have, from the Hosting page, click
on the type you want to change.
Confirm that
you really need to change the type of forwarding before
actually changing it. Only a Plesk administrator can
change a forward hosting account to physical hosting.
A Domain User cannot make this change.
-
Click Next
to access the URL page.
-
To change the
forwarding address, click in the URL text box and enter
or edit an Internet address to which you wish to re-direct
all domain traffic.
-
Click Update
to submit changes.
A web user is a user
account within Apache. It is used to define locations for personalized
web pages with individual FTP access. The result of creating a
web user is a subdirectory within your domain (e.g. domain.com/~webuser).
A list of all of the
web users within a given domain will appear on the main Web Users
page. At this page you can:
-
Select
any web user name to edit the web user password and/or to
add or remove different scripting options.
-
Search
the web users' list for a certain pattern. It may help you
in case you have a great number of web users in the system
and you need to work with a particular one. To search the
list, type the pattern string in the text input field and
click Search.
-
Sort
the list by various parameters. To sort the list by a certain
parameter in ascending or descending order, click on the
name of the parameter. An arrow will appear indicating the
order of sorting: down for descending order, up for ascending.
To create a new
web user:
-
Click the Web
Uers button at the Domain Administration page. The Web Users
page appears.
-
To add a web
user, enter the Web User name in the text box provided next
to Web User name: and click Add.
-
You are taken
to the Web User Password Entry Page, where you must enter
and confirm the password for your new web user and select
from the available scripting options for the given domain
(availability of scripting options is set in the Domain
Preferences). To do this, enter a password in the New password
text box, and then re-enter it in the Confirm password text
box. Then select from the available scripting options if
applicable. Once you have completed all entries, click on
Update to enter the information. Selecting Up Level will
return you to the Web Users page without assigning a password
or scripting capabilities to the given web user. Although
the directory will be created, it will not be accessible
via FTP using the web user name.
-
As you create
web users, the user names appear on the Web User Management
page in the web user list.
-
To change web
user passwords or edit scripting options, click on the user
name in the web user list. This takes you to the New Password
page.
-
When you are
done, click Up Level to return to the Domain Administration
page.
To remove one or more
web users, check the checkboxes in the Del column of the web users'
list corresponding to the web users you wish to remove and click
Remove Selected. The Domain Removal page appears. There you will
need to either confirm the removal (check the checkbox and click
Submit) or Cancel it.
-
For
security purposes, the password must be between 5 and
14 characters and cannot contain the user name.
-
Each
web user creates a system account within Apache; therefore,
you cannot have two web users with identical names on
the same server.
-
New
web users can access the directory using FTP software
by entering the domain name under which the web user account
was created and using the appropriate web user name and
password.
-
Your
administrator CAN limit the number of web users you can
create. You will receive a warning if you try to exceed
this number, and will not be able to do so.
This feature is active
if virtual hosting (physical hosting account) has been configured
for your domain. It creates secure directories in your virtual
domain, in which to place documents. Secure directories are recommended
to ensure security of confidential and private information. It
is possible to create directories under either the standard virtual
host accessible via http protocol, or if applicable for the given
domain, under the SSL virtual host accessible via https protocol.
Icons are used next to each directory name in the directory list
to define which virtual host type (SSL or non-SSL) the directory
resides within. An open lock depicts non-SSL; a closed lock depicts
SSL.
Creating
a Protected Directory
Follow these steps
to create secure directories for the domain:
-
Click the Directories
button from the Domain Administration page. The Protected
Directory Management page appears.
-
To create a
new directory, click the Add button.
-
This takes
you to the Protected Directory Control page. Enter the
name of the protected directory you wish to create in
the Protected Directory field provided.
-
For Directory
Location: you can choose either a non-SSL or SSL secure
directory. To choose a non-SSL directory, click in the
radio button next to Non-SSL. To choose SSL security for
the directory, click in the radio button next to SSL.
-
If the directory
has SSL enabled, it will appear in the Protected Directory
list with a gray Lock icon beside it. If the directory
is non-SSL, a gold Unlocked icon will appear next to the
directory name in the directory list.
-
Click in the
Header Text text box. When a user tries to access the
protected directory, the text in this box displays as
the Realm they are entering. In this text box, enter the
header text.
-
To add a new
user, under Protected Directory Users click in the New
User: text box, and write the name of the directory user.
-
Click the Add
button.
-
You are taken
to the directory user password screen. Here you must enter
your new password in the New Password text box, and then
enter it again in the Confirm password text box.
-
Click the Update
button to submit. You will return to the Protected Directory
Control page. The new user will appear in the Protected
Directory Users list. Clicking Up Level will return to
the Protected Directory Control page without creating
a password for the given user. Although the user is created
no access to the directory will be granted until a password
is created for the user.
-
To remove existing
directory users select the users that you wish to remove
using the checkboxes on the right of the screen and select
Remove Selected. You will be asked for confirmation prior
to final deletion of the directory users.
-
To access a
directory user in order to edit the user password, click
on the user name in the list, and you will again be taken
to the directory user password screen. Here you can edit
the password.
-
Select Update
to submit your changes and return to the Protected Directory
Control page.
-
Click Up Level
to return to the Protected Directory Management page without
saving any changes.
Changing
a Protected Directory
You can edit a protected
directory definition to:
-
Add
an user
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Change
a password
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Delete
an user
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Rename
the directory
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Change
header text
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Change
the SSL status
Follow these steps
to edit protected directories:
-
From the Client
Home page, click the domain name that you want to work
with from the list provided. The Domain Administration
page appears.
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Click the Directories
button. The Protected Directory Management page appears.
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Click on any
directory from the list that you wish to change.
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You will be
taken to the Protected Directory Control page.
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From here,
you can edit the directory by following the same steps
outlined above, in the Creating a Protected Directory
section.
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Click Update
to complete all changes to the system and to return to
the Protected Directory List page.
Searching
the Protected Directories List
PSA allows you to
search the Protected Directory List for a certain pattern. It
may help you in case you have a great number of directories
in the system and you need to work with a particular one. To
search in the list:
-
Select
the input field and type in the pattern string.
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Click
the Search button.
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If
there were any items found matching the pattern string
entered, they will all be displayed in the form of the
reduced Protected Directory List.
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If
no matches were found it will be so stated.
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The
button Show All will revert to displaying the whole list
of domains.
There is also another
way to ease the process of working with a large list of directories.
An option of sorting the list by several various parameters
is made available to you. You can sort the list by several parameters.
To sort the list by a certain parameter in ascending or descending
order, click on the name of the parameter. An arrow will appear
indicating the order of sorting: down for descending order,
up for ascending.
Removing
a Protected Directory
To remove one or
more directories, follow these steps:
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Check the checkboxes
in the Del column of the Protected Directories List corresponding
to the directories you wish to remove.
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Click on Remove
Selected. The Protected Directory Removal page appears.
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For every directory
you chose to remove the name of the directory and the
names of this directory users will be displayed.
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If you are
certain that the displayed information is correct and
wish to proceed with deleting, check the "Yes, I have
read, understood, and agree to remove protect from these
domains" checkbox. Then click Submit. If you decide to
not delete these directories or wish to modify the list
of directories chosen for deletion, click the Cancel button.
Both buttons will
return you to the Protected Directory Management page, one committing
the changes, the other one leaving everything unchanged.
Deleting a protected
directory in PSA does not delete the directory off the server.
It simply takes the protected status off the directory. Meaning
that the directory and its contents will now be reachable
via the Internet without the need for login and password.
Manage
the Domain SSL Certificate
PSA enables you to
upload a Secure Socket Layer (SSL) Certificate, generate a Certificate
Signing Request (CSR), generate a Self-signed Certificate, and/or
purchase a SSL certificate through a registered certificate authority.
Each certificate represents a set of rules used when exchanging
encrypted information between two computers. Certificates establish
secure communications; this is especially important when handling
e-commerce transactions and other private transmittals. Only authorized
users can access and read an encrypted data stream.
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In
order to use SSL certificates for a given domain, the
domain MUST be set-up for IP-Based hosting.
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When
an IP-based hosting account is created with SSL support,
a default SSL certificate is uploaded automatically. However,
this certificate will not be recognized by a browser as
one that is signed by a certificate signing authority.
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The
default SSL certificate can be replaced by either a self-signed
certificate or one signed by a recognized certificate-signing
authority. The self-signed certificate is valid and secure,
but many clients prefer to have a certificate signed by
a known Certificate Signing Authority.
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If
using a SSL certificate issued by a certificate authority
other than Thawte or Verisign, a rootchain certificate
is required to appropriately identify and authenticate
the certificate authority that has issued your SSL certificate.
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If
the given domain has the www prefix enabled, you must
set-up your CSR or self-signed certificate with the www
prefix included. If you do not, you will receive a warning
message when trying to access the domain with the www
prefix.
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Remember
to enter your certificate information in PEM format. PEM
format means that the RSA Private Key text must be followed
by the Certificate text.
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All
certificates are located in the ../vhosts/'domain name'/cert/httpsd.pem
file. Where this directory reads 'domain name', you must
enter the domain name for which the certificate was created.
Generate
a Self-signed Certificate or Certificate Signing Request
To generate a self-signed
certificate or a certificate-signing request, follow these steps:
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If you have
established an IP based hosting account with SSL enabled,
the Certificate button at the Domain Administration page
will be enabled.
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Click the Certificate
button. The SSL Certificate Setup page appears.
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The Certificate
Information: section lists information needed for a certificate
Request, or a Self-Signed certificate.
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The Bits selection
allows you to choose the level of encryption of your SSL
certificate. Select the appropriate number from the drop
down box next to Bits:.
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To enter the
information into the provided text input fields (State
or Province, Locality, Organization Name and Organization
Unit Name (optional)) click in the text boxes and enter
the appropriate name.
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To enter the
Domain Name for the certificate, click in the text box
next to Domain Name: and enter the appropriate domain.
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The domain
name is a required field. This will be the only domain
name that can be used to access the Control Panel without
receiving a certificate warning in the browser. The expected
format is www.domainname.com or domainname.com.
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Click on either
the Self-Signed or Request button.
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Clicking Self-Signed
results in your certificate being automatically generated
and installed.
-
Selecting Request
results in the sending of a certificate-signing request
(CSR) to the email address you provided in the fields
discussed above. When a CSR (certificate signing request)
is generated there are two different text sections, the
RSA Private Key and the Certificate Request. Do not
lose your RSA private key. You will need this during the
certificate installation process. Losing it is likely
to result in the need to purchase another certificate.
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When you are
satisfied that the SSL certificate has been generated
or the SSL certificate request has been correctly implemented,
click Up Level to return to the Domain Administration
page.
Upload
Existing Certificate w/o Private Key
To upload a file
containing the certificate authorized by the Certificate Signing
Authority:
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Click the Certificate
button at the Domain Administration page. The SSL Certificate
page appears.
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If you wish
to upload a Certificate File authorized by the Certificate
Signing Authority, click the Browse... button under the
Upload previously bought Certificate File (without private
key) section to select the file (the file must be in .txt
format)
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Then, click
Send File to copy the certificate to the server.
Upload
a New Certificate w/ Private Key
To upload a new certificate:
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Click the Certificate
button from the Domain Administration page. The SSL Certificate
page appears.
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If you wish
to upload a certificate file from a local computer, under
the Uploading Certificate File section, click the Browse...
button to select the file (the file must be in .txt format).
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Then, click
Send File to copy the certificate to the server. Or, if
you want to type in the text of the certificate without
downloading a specific file, click in the text box and
enter and paste the certificate information.
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Click Send
Text to implement the text on the server.
Ensure that
the private key text block is included along with the
SSL certificate text block when using the Send File
or Send Text options.
EXAMPLE
FORMAT:
-----BEGIN
RSA PRIVATE KEY-----
[[ENCRYPTED
BLOCK OF TEXT]]
-----END RSA
PRIVATE KEY-----
-----BEGIN
CERTIFICATE-----
[[ENCRYPTED
BLOCK OF TEXT]]
-----END CERTIFICATE-----
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When you download
the certificate to the server, PSA checks for errors.
If an error is detected, PSA restores the old version
of the SSL certificate, and PSA warns you to update the
certificate. At this point, you can try again to enter
text or to download the certificate file.
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When you are
satisfied that the SSL certificate is correctly implemented,
click Up Level to return to the Domain Administration
page.
Uploading
the Rootchain Certificate
If you are using
a certificate that has been signed by an authority other than
Thawte or Verisign then it is likely that this will require
the use of a rootchain, or CA, certificate. To install a rootchain
certificate for the domain:
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Click the Certificate
button at the Domain Administration page. The SSL Certificate
Setup page appears.
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The icon next
to Use rootchain certificate for this domain appears on
this page.
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If the icon
is [ON] then the rootchain certificate will be enabled
for this domain. If the icon is [X] this function will
be disabled.
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To change the
status of the rootchain certificate, click the On/Off
button.
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To upload your
rootchain certificate, first make sure that it has been
saved on your local machine or network. Use the Browse
button to search for and select the appropriate rootchain
certificate file.
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Then click
the Send File button. This will upload your rootchain
certificate to the server to assure proper authentication
of the certificate authority.
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When you are
satisfied that the rootchain certificate is correctly
implemented, click Up Level to return to the Domain Administration
page.
Within PSA there can
be an Anonymous FTP access set up by the Client or the Administrator,
for IP-based virtual host only though. Anonymous FTP is used to
allow an open, yet controlled, environment for visitors to the
domain to download and/or upload files to and from the domain
account. Users will be able to log into ftp.'domain name' with
the standard anonymous user name and any password. PSA allows
the setup and limitation of incoming file space, connected users,
and bandwidth usage throttling. Administrators should take care
when allowing the use of anonymous FTP and be sure to use all
the limitation capabilities within the interface wisely. If setup
with excessive limits, it could lead to problems with server resources
as well as excessive bandwidth usage. As the Domain User you can
view the status of Anonymous FTP for your domain. To do that,
click the Anonymous FTP button at the Domain Administrator page.
Within PSA there is
the ability to create multiple mysql databases as well as multiple
users within each database. Also, directly accessible via PSA,
is a link to PhpMyAdmin, a PHP interface that abstracts mysql
into a web-based administration tool, allowing you to sort, edit,
and create tables within a given database. Database limits are
set through domain preferences and database disk usage is calculated
within the domain's total allotted disk space.
Searching
the Database List
PSA allows you to
search the Database List for a certain pattern. It may help
you in case you have a great number of databases in the system
and you need to work with a particular one. To search in the
Database List:
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Select
the input field and type in the pattern string.
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Click
the Search button.
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If
there were any items found matching the pattern string
entered, they will all be displayed in the form of the
reduced Database List.
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If
no matches were found it will be so stated.
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The
button Show All will revert to displaying the whole list
of databases.
There is also another
way to ease the process of working with a large list of databases.
An option of sorting the list by several various parameters
is made available to you. You can sort the Database List by
Type and Database Name. To sort the list by a certain parameter
in ascending or descending order, click on the name of the parameter.
An arrow will appear indicating the order of sorting: down for
descending order, up for ascending.
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Click the Databases
button at the Domain Administration page. The Databases
Feature Management page appears.
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To add a new
database select the Database name field, enter the desired
name, and select Add. The Database Editing page appears.
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To add database
users to the newly created database enter the user name
into New user text box and select Add. The Database User
Management page appears.
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Enter your
new password in the New Password text box, and then enter
it again in the Confirm Password text box. Select Update
to complete the creation of the new user. Selecting Up
Level will ignore all entries and return to the Database
Editing page making no changes.
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Once you have
completed the creation of the new database and its users
select Up Level to return to the Database Feature Management
page.
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To add further
databases, follow the steps outlined in 1-5 above. To
return to the Domain Administration page select Up Level.
Editing
an Existing Database
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Click the Databases
button at the Domain Administration page. The Databases
Feature Management page appears.
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Click on the
database that you wish to edit. The Database Editing page
appears.
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To add database
users to the selected database enter the user name into
New user text box and select Add. The Database User Management
page appears.
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Enter your
new password in the New Password text box, and then enter
it again in the Confirm Password text box. Select Update
to complete the creation of the new user. Selecting Up
Level will ignore all entries and return to the Database
Editing page making no changes.
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To edit the
password of an existing database user, select the user
from the database user list. The Database User Management
page appears.
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To delete existing
database users select the users that you wish to delete
using the checkboxes on the right of the screen and select
Remove Selected. You will be asked for confirmation prior
to final deletion of the selected users.
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To access and/or
edit database content you can do so using the PHPMYADMIN
option. PhpMyAdmin provides a web-based graphical interface
for mysql. This can be used to make content edits to your
existing databases.
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Once you have
completed all edits of the database and its users select
Up Level to return to the Database Feature Management
page.
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To delete existing
databases select the users that you wish to delete using
the checkboxes on the right of the screen and select Remove
Selected. You will be asked for confirmation prior to
final deletion of the selected users.
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To edit further
databases, follow the steps outlined in 1-9 above. To
return to the Domain Administration page select Up Level.
Access to the control
panel for the database user is done using https://'domain name':8443.
The control login will be the domain name, and the password
will be whatever is set through the control panel.
As the Domain User
you can change the password that you use to log in to PSA. To
do that, click the Domain User button. The Domain User Properties
page appears. There, to change password, enter the new password
into the Password input field and confirm it in Confirm password
input field.
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